We have proven uptime of 99.99% with our clients and extreme response SLAs for outages as all of their traffic results from paid search advertising.
With our reverse-proxy/load balancer infrastructure it allows us to mitigate downtime and maintain reliability by switching out the affected backend server at any time if there is a system-level issue affecting a single system.Database Fail Over
In the case of issue with the Master Database, we can flip to the read-only Slave DB to continue to serve pages.
For our databases we are using a Master-Slave setup for MySQL to have a fallback in case of outage or data loss. We have two main backup systems in place for the databases:
Guaranteed recovery times are based on the SLA which will be developed as part of a final agreement, but examples of standard recovery times are included in the attached SLA
We currently monitor our network using the following technologies
We have in the past added additional contacts to our notification systems. We do this upon request.
Akismet is an advanced hosted anti-spam service aimed at thwarting the underbelly of the web. It efficiently processes and analyzes masses of data from millions of sites and communities in real time. To fight the latest and dirtiest tactics embraced by the world's most proficient spammers, it learns and evolves every single second of every single day. Because you have better things to do.
DevHub is integrated Cloudflare whose web traffic is routed through an intelligent global network that automatically optimizes the delivery of your web pages so your visitors get the fastest page load times and best performance. They also block threats and limit abusive bots and crawlers from wasting your bandwidth and server resources. The result: DevHub websites see a significant improvement in performance and a decrease in spam and other attacks. On average, a website on DevHub loads twice as fast and uses 60% less bandwidth than other platforms.
Customers can at their discretion request additional information on:
DevHub is committed to protecting its information and that of its customers.
We connect brands to the people they care about, through exceptional experiences.
Our location-focused, enterprise platform is easy to use and is configured for your brand’s unique needs, globally and locally.
We understand the need to be flexible. We will tailor the right engagement to provide you with the level of support you need from creative to on-going operation.
Utilizing a defined implementation process, based on hundreds of new clients, we’ll get your brand and Teams up and running, efficiently and effectively.
With over 230+ brands supported, we recognize the importance of delivering the experience and expertise to become an extension of your organization.
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